Shipping policy

SHIPPING TERMS

All orders shall be shipped and delivered by the Vendor only. Vendor is solely responsible for making arrangements for shipping, returns and refunds and the Customer discharges Sach Viet from any such responsibility.

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed, it will include your order number and shipping method. Please make sure your shipping address is correct as vendors are unable to redirect goods once they are on route to you. Any incorrect address details will often result in the parcel being returned to the sender/vendor, in which case you will be charged for re-delivery. We are not be responsible for any misplaced or unclaimed parcels by the courier company.

Delivery
  • Orders can take up to 1-3 business days to be processed and shipped. Orders will arrive within 4 to 7 business days after processing normally.
  • If you are buying products during promotional periods, it may take a little longer for the products to be delivered to you.
  • The Vendor is solely responsible to deliver by choosing a courier service and ensure they reach you properly.
  • We are not responsible for delays or losses outside our control, if delivery of the products to you is delayed by an event outside our control (e.g. because of postal/courier delays, logistics or bad weather).
Country

Our vendors currently ship directly within the United States.

Delivery Fee

All Customers are required to pay the delivery/shipping fee for any orders they place to the vendor. Vendors must set and state the shipping fee for the Customer. The shipping fee is FREE.

TAXES/CUSTOMS/VAT

International deliveries outside the United States may be subject to applicable taxes, VAT’s and duties which are to be paid by the Customer.

You are required to check with your local tax official to see what import duties and/or VAT you are required to pay in your place of residence.